Lijobi Privacy and Cookie Policy

Oct 19, 2026

Effective date: 20 October 2026

This policy explains what personal information Lijobi collects when you use our website or contact us, why we collect it, and how you can control it. It also explains how we use cookies.
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We built Lijobi for people who are often far from Rwanda when they first reach out to us. You are trusting us with your contact details and sometimes your plans for a home or an investment. We take that seriously, and we have tried to write this policy in plain language.
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This policy applies to the Lijobi website, our WhatsApp and email channels, consultation bookings, and any forms you complete with us. It covers buyers, renters, investors, property owners, developers and anyone else who contacts us.

1. Who we are

Lijobi is the trading name of Lijobi Ltd, a company registered in Rwanda (company code and TIN 156876020). Lijobi Ltd is the data controller for the personal information described in this policy. That means we decide how and why your information is used, and we are responsible for protecting it.

For anything to do with your personal information, you can contact us using the details above.

2. Information we collect

We only collect what we need to help you find, rent, buy, list or invest in property.
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Information you give us

Information from others

Sometimes a partner broker, developer or property owner passes us your details because you asked them to connect you with Lijobi. We may also receive information from people who refer you to us.

3. How we use your information

The law requires us to have a valid reason for each use of your information. The table below sets out what we do and why.

What we use it for

Our reason

Answering your inquiries and arranging viewings, including virtual viewings
To take steps you asked for before entering an agreement
Booking and holding consultations
To take steps you asked for, or to perform our agreement with you
Connecting you with property owners, developers or partner brokers about a property you are interested in
To take steps you asked for
Reviewing and verifying property listings submitted to us
Our legitimate interest in publishing accurate, trustworthy listings
Supporting renting, purchase, investment or relocation
To perform our agreement with you
Sending you new listings, market updates or newsletters
Your consent, which you can withdraw at any time
Understanding how our website is used and improving it
Our legitimate interest in running and improving our website
Keeping our website and records secure and preventing fraud
Our legitimate interest, and legal obligation
Meeting tax, accounting, anti-money laundering and other legal requirements
Legal obligation

We do not sell your personal information. We do not use it to make automated decisions that have legal or similarly significant effects on you.

4. Who we share your information with

We share your information only when we need to, and only as much as is needed.

5. Where your information is stored

Lijobi is based in Rwanda and follows Rwanda's Law No. 058/2021 relating to the protection of personal data and privacy. Under this law, personal data is generally stored in Rwanda unless the National Cyber Security Authority (NCSA) has authorised storage or transfer outside the country.
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Our website is built and hosted on Webflow. Information you submit through our website forms is stored by Webflow in the United States, and Webflow uses service providers based in the United States to run its service. Webflow encrypts this data in transit and at rest, and handles it only on our instructions under its data processing agreement. You can see Webflow's list of service providers on its Subprocessors page.

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Some of the other tools we use, such as email, may also store information outside Rwanda. We are registering Lijobi Ltd with the NCSA as a data controller, and we will make sure any storage or transfer of your information outside Rwanda has the authorisation and safeguards the law requires.

6. How long we keep your information

We keep your information only as long as we need it.

Type of information

How long we keep it

General inquiries that do not go further
24 months after our last contact with you
Consultation and viewing records
24 months after our last contact with you
Transaction records, identity documents and related correspondence
As long as required by Rwandan tax, company and anti-money laundering law
Property owner and developer submissions
While the listing is active, then 24 months
Marketing preferences
Until you unsubscribe or withdraw consent
Analytics data
14 months, if we add analytics in future

When we no longer need information, we delete it or make it anonymous.

7. How we protect your information

We use reasonable technical and organisational measures to protect your information. These include secure (HTTPS) connections on our website, restricted and password-protected administrative access, limiting access to people who need it, and choosing service providers with appropriate security.

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No website or system is completely secure. If a breach affects your personal information, we will notify the NCSA within 48 hours as Rwandan law requires, and we will tell you where the breach is likely to put you at risk.

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Please be careful about what you send by WhatsApp or email. Do not send identity documents or financial details unless we have asked for them through a channel we have confirmed with you.

8. Your rights

You have rights over your personal information. You can ask us to:

To use any of these rights, contact us at Olabode@lijobi.com. We may need to confirm your identity first. We will respond within 30 days, or tell you if we need more time and why.

If you live in the United Kingdom, the European Union, Canada or the United States, you may also have rights under your local law. Contact us and we will help you exercise them.

You can unsubscribe from marketing emails at any time using the link in the email, or by replying "STOP" on WhatsApp.

9. Children

Our services are for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us their information, please contact us and we will delete it.

10. Other websites and embedded content

Our website may include links to other websites and content from other services, such as YouTube videos, maps and WhatsApp contact buttons. These services have their own privacy policies and may collect information about you when you interact with them. We are not responsible for how they handle your information, so please read their policies.

Property information on our website comes partly from owners, developers and partner brokers. Our verification labels show which checks Lijobi has completed on each listing. Other checks remain your responsibility, as explained on each listing and on our verification page.

11. Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help the website work, remember your choices, and show us how people use it.
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We currently use only essential cookies. These are set by our website platform, Webflow, to keep the site secure and working properly, for example when you submit a form. The website cannot work without them, so they do not need your consent.

We do not use analytics, advertising or tracking cookies, and we do not embed content such as videos or maps that sets its own cookies. If we add any of these in future, we will update this policy and ask for your consent first through a cookie banner.

Managing cookies. You can block or delete cookies in your browser settings. If you block essential cookies, parts of the website may not work.

12. Changes to this policy

We may update this policy as Lijobi grows or the law changes. We will post the new version here with a new effective date. If the changes are significant, we will tell you by email or a notice on the website.

13. Contact us and complaints

:If you have a question or concern about your personal information, please contact us first:

If you are not satisfied with our response, you can complain to the National Cyber Security Authority (NCSA), which oversees data protection in Rwanda. If you live elsewhere, you may also contact the data protection authority in your country.

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